• About Mistikterra


    Mistikterra Luxury Travel

    Mistikterra is a luxury travel advisor that guarantees the best profit of your leisure experiences in the Riviera Maya.
    The leading team of Mistikterra has been intellectually and physically involved in the constant search of new exciting experiences and services to intrigue, entertain and enlighten you.
    Our promise is to create holidays which will satisfy our client's personal aspirations and to ensure they get what they are really expecting.

    We take care of all their holiday arrangements in the Riviera Maya: hotel bookings, airport transportation, baggage delays, coordination of tours and expeditions, restaurant recommendations, baby sitting services, money exchange, groceries supplies, 24-hour medical assistance, and ANY OTHER NEEDS they may have during their stay… NO more time spent dealing with inconsistencies in your holiday’s plans as we will be constantly supervising your stay and solving any inconvenience that could occur during your Riviera Maya’s holiday.

    We have been working hard for the last 4 years to offer you what we consider the best of the best; as your professional counselors in the area, we can guarantee nothing else but superb service and a once-in-a-life-time experience.




  • Travel Tips


    If you are a national of Germany, Andorra, Argentina, Aruba, Australia, Austria, Belgium, Bahamas, Bulgaria, Canada, Cyprus, South Korea, Costa Rica, Denmark, Slovakia, Slovenia, Spain, the United States of America, Estonia, Finland, France, the Great Britain, Greece, Hungary, Hong Kong, Ireland, Iceland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, New Zealand, the Netherlands, Panama, Poland, Portugal, Puerto Rico, Rumania, San Marino, Singapore, Sweden, Switzerland or Uruguay, you will be able to enter Mexico without any visa requirement, presenting your passport and the “Migratory Form of Tourist, Transmigrate, Visitor person of businesses or advisory Visitor\", which you can obtain in travel agencies, air lines or at the same point of entry to Mexico. In case of requiring visa you are due to go to the consular representation of Mexico in your country, where you will be informed about the requirements to get the visa, since the requirements are different from country to country. The migratory agent at the entry point could also require that you prove to have the necessary economic liability and the return ticket to your country.


    The Central Time Zone is in the Yucatan peninsula and observes standard time by subtracting six hours from GMT during standard time (GMT–6)

    In México the daylight saving time is in effect from the first Sunday in April to the last Sunday in October, changing the time zone GMT-6 to GMT-5.


    The climate is tropical with summer rains from May to October (often extends into January); the average annual temperature is 78 F.


    In Mexico the official language is Spanish. Although there can be found a great variety of dialects, most of Mexican citizens speak Spanish.

    In the Yucatan Peninsula the locals speak Spanish as well as the Mayan yucatec which is a language catalogued by the UN as one of the most difficult languages of the world..

    The tourists are warmly received in English and other languages like French, Italian and German..


    Mexico’s currency is the Mexican Peso. Bills can be found in denominations as follows: 20 pesos, 50 pesos, 100 pesos, 200 pesos, 500 pesos and some of 1000 pesos. Coins: 1 peso, 2 pesos, 5 pesos and 10 pesos.

    Some prices might be presented in “Dollars” by the locals due to the constant flow of foreign tourism; however consider that they always refer to the American Dollar.

    If your currency is different from the American Dollar, it is recommended to change directly to Mexican pesos to avoid lost with the exchange rates of each currency, being the best place to make this transaction an international bank with base in Mexico like Scotiabank; the hotels and exchange companies generally offer a very unfavorable type of exchange.

    In order to avoid perhaps negative annoyances in your country to change Mexican pesos to your local currency, it is widely recommended to change all your Mexican pesos before returning to your country of origin.


    Mexico’s Electricity system is the same as that of the USA: 110 to 120 flat volts, 60 cycles in plugs.


    In Mexico the decimal metric system is used. Nevertheless, because of the great commercial influence of the United States in the Cancun area, it is frequently found the use of ounces, pounds, feet, miles and gallons from the English systems of measurements.


    At the present time when traveling to Mexico no vaccinations are required.

    It is a good idea to include in your packing any medications and other medical supplies you use on a daily basis. Even if you can find them in Mexico, there's a good chance the formulations will be stronger or weaker than the ones you're used to. These may include any prescriptions you already take, such as inhalers, allergy medication, and insulin. Packing an over-the-counter pain medication and diarrhea is also a good idea. People sometimes unexpectedly develop allergic reactions to the pollens and other allergens found in a new environment. Those with asthma or other allergies can unexpectedly react to these new substances.

    In case of emergencies during the stay, the region counts with an ample inventory of qualified hospitals to take care of any eventuality. Season of mosquitoes runs from May to October; nevertheless it does not represent an annoyance when using repellent (biodegradable)


    Although in all the hotels it is required to have current potable water in the rooms, we recommend only to consume bottled water, verifying that is perfectly sealed; in the restaurants and bars that Mistikterra recommend there is no risk of taking ice or to fear for the water that is used for the food preparation thus all of them count on health certificates.


    The sun has healing properties and produces a feel good factor but the excessive exposure to the sun's rays could be a health hazard. In order to prevent sun burning always wear a tee shirt or similar when snorkeling, use high-factor bridgeable sunscreen during midday sun, usually from noon until 3pm. Children should wear long sleeved shirts, hats and high-factor biodegradable sunscreen. Babies under 9 months should be kept out of direct sunlight.

  • Carretera Cancún-Tulúm Lt. 5
    Edificio Chaca, Playa del Carmen
    Solidaridad, QRoo C.P. 77712

    Telephone: +(52) 984 106 2003
    E-mail:     contact@mistikterra.com


  • Guest Form

    Guest requirements

    Duration of Stay

    Day  Month  Year
    Day  Month  Year

    Num. & Room size

    Single     Double     Triple

    Number of people:

         Kids under 12 years:   

    Guest details

    Special requirements

    (Event, Special Security, Disability, Others)

    How did you find us?

  • Excursions & Tours Form

    Wich tour are you interested in?

    Date for this tour

    Day  Month  Year

    Any other tour?

    Date for this tour

    Day  Month  Year

    Date for this tour

    Special requirements

    (Event, Disability Needs, Others)

    How did you hear about us?

  • Privacy Policy